Fastrack has partnered with CMB Solutions, developers of the
industry’s leading automated IVR patient contact system.
Fastrack selected CMB based on feedback from providers that use
the system, reporting consistent, demonstrable and repeatable
benefits in both revenue creation and compliance enhancement.
CMB Solutions Inc,
provides an “Automated Patient Contact System” for the Home Care
industry, utilizing Electronic Voice Messaging, Live Phone
Technology and emails to provide affordable and efficient solutions for its'
customers. They offer pre-built platforms for service calls, DME
inpatient care checks (rerent calls) and reorder of recurring
prescriptions. Each of these platforms can be customized to meet
individual needs and are affordable for any size provider. CMB fully manages all
its' systems so the provider can concentrate on their
core business. The Fastrack-CMB integration means data
flows seamlessly between the two systems.
More than half of the patients that complete the automated
reorder survey order new supplies. By instituting the CMB
replenishment program you can experience explosive revenue
growth. Your existing
patients are one of your greatest sources of revenue. CMB
provides a replenishment program for any replaceable supply that
produces consistent orders. Did you know that spending just $5 a
year per CPAP patient using our system can produce a return of
The Need for Patient Contact
Patient contact and retention services play an extremely
important role in the Durable Medical Equipment (DME) Industry.
Recently, there have been legislative changes that require
constant patient communication initiated by DME providers. This
ensures that the patients are in fact utilizing their medical
equipment. It is extremely difficult to initiate patient
contact with merely human resources. Many providers struggle
with contacting hundreds (or even thousands) of patients on a
CMB Solutions specializes
in automated patient contact to create revenue and enhance
compliance for DMEs. In the time it takes to reach out to a
handful of clients through contacts placed at your DME, it will
take the CMB IVR Automated Patient Contact System a fraction of
the time to deliver desired results.
CMB-Fastrack IVR Solution can:
ENHANCE compliance through equipment use and inpatient care
checks. Protect your revenue with CMB be regularly checking on
your patients use of equipment and inpatient care status. CMB
can also provide quality control surveys.
DEVELOP new revenue sources with Marketing. Cross promote
additional product lines related to your patient's diagnosis
easily and efficiently through email. Launch newsletters and
patient education pieces easily and affordably.
CMB Dashboard provides real-time status of
Email - Relational Sales and Marketing
CMB Solutions uses an email
patient contact system to conduct surveys for replenishment of
supplies for your active patient population and Relational
Marketing & Sales is integrated into these replenishment
contacts at no extra cost to you.
CMB Solutions at 1-866-326-9229 or
a no cost evaluation.