Client Testimonials

On-Line Purchasing

 

Order from vendors without the time consuming phone calls or faxes. Order on-line from Invacare Supply Group, Medline, Gulf South, McKesson, First Choice, Independence Medical and other wholesalers and manufacturers.

Networking Web Portal

 

Now your business partners can securely access and enter data via the web. Physicians can complete CMNs on-line. Referral sources can enter new patients. Sales Reps and clients can enter orders, virtually eliminating the need to enter data in the office.

Internet StoreFront

 

The Fastrack StoreFront offers providers a full solution to create a professional Internet presence to start generating additional revenue, accept insurance, credit and debit cards, Paypal and more. Orders and client information flow directly into the Fastrack System.


Available Standalone or
Integrated with Fastrack!

 

 

Just a few of our client's testimonials...

 

PRODUCT UPDATE

 

Document Management

 

Facilitates the creation of a separate ERN835 for each patient, placing a copy in the patient record. Batch scan documents including delivery tickets for automatic insertion into the patient record.

 

CMS Audit Response

 

Our Electronic CMS Audit Response System responds to audits by streamlining the processes for the capture, storage and submission of medical documentation to CMS.  Learn More!

 

 

CLIENT TESTIMONIALS

 

"Fastrack client lowers DSO dramatically"

Case study, Click Here

 

"Fastrack is great and easy to understand. If you have any questions they are answered right away by very helpful customer service."
-Brenda, Accounts Receivable
Tri Lakes Home Medical



"The service has always been knowledgeable and polite. It is where the real value of Fastrack lies."
-Daniel Johnson, President
Indiana Respiratory Services


 

"I must say that not only is Fastrack the most user-friendly software I've used, the staff is so wonderful!  When calling customer service everyone has had a prompt answer or gotten back to me right away. I've never felt like I was bothering anyone or asking a dumb question!

I honestly love this program, and everyone I've encountered so far.  Great job, and thank you for making my job so much easier!"

Crystal Aleshire, Billing Manager
Maryland Respiratory Group - Frederick, MD
Quality Team

"Another great job Fastrack, getting ahead of the competition with PECOS enhancements before the others. Thank you for making life easier on our end by staying on top of the changes."

 

 

"I wanted to take a minute to compliment you and your team on your recent software updates that included the changes to the oxygen rules and the new price tables from Medicare. Partnering with a software team that follows these updates and implements changes to meet the ever changing government insurance guidelines is one of the most important things on our list for the year 2009.

 

Your help desk is commendable as well as your sales and education team. We are looking forward to working with the changes to the collections module and to all future enhancements.

 

Great Job Fastrack Team!"

Jennifer Sylvester, Executive Director
Integrated Medical - Cleveland, OH
Quality Team
"I love Fastrack! I have been recommending Fastrack for years. Friendly staff, always willing to help even during crisis times. Fastrack is always up to date with the latest industry needs and updates with the software. Fastrack is always trying to find ways to improve a more efficient operation. We were able to reduce our staff costs by 10%. Great company. Love you guys."
Sonya LeBlanc, Billing Operations Manager
MedWise, Inc. - Houston, TX

Quality Team
"We are saving SO MUCH TIME with the Prior Authorization tracking.  I love the custom forms! We can "tweak" our prescription forms, work orders, invoices and patient statements."
Donna Serratore
PhilCare HME - Ivyland, PA

Quality Team
"We are very pleased with our choice of the Fastrack System, we have been able to double our business and just add 1 person to our staff!"
Allen Kennedy, President
Quality Team, Inc. - Bakersfield, CA

Quality Team
“I just wanted to congratulate you on putting together a great staff. I have only the best things to say about your Help Desk.”  
“We have experienced a great deal of productivity gains and cost savings from the Fastrack software. The automated scheduling of orders and the bar code features alone more than justify the cost of the software. Not only can we accomplish more with less staff, the accuracy of our data and ease of access to our information is the best it has ever been.”
Joseph P. Navarra, President
Town Total Health
- New York, NY

www.towntotal.com

Town Total Health
"Clay Home Medical has used Fastrack since 2001. The software has reduced our DSO and denial rates dramatically. In fact, we have been number one in Remit Data's database of over 600 locations for the last 3 quarters in their DSO and Denial Rates Index. Fastrack has the reports and features we need. I feel Fastrack is the superior HME software on the market.” 
Sam Clay, RPh, President
Clay Home Medical - Petersburg, VA
www.clayhomemedical.com
"Great company.  I have been recommending Fastrack for years.  Friendly staff, always willing to help even during crisis times.  Fastrack is always coming up with new and better ideas for us.  Love you guys."
Joan Christian, Billing Supervisor
Clay Home Medical - Petersburg, VA
www.clayhomemedical.com

Clay Home Medical

"FASTRACK provides the BEST support and services for managing our accounts and cash flow.  We highly recommend this vendor!  They are wonderful!”

Grace A.Rujillo, Dir. of Reimbursement & Compliance
Community Surgical Supply -
Toms River, NJ
www.communitysurgical.com

Community Surgical Supply

"Fastrack's responsiveness to our needs has been outstanding! Their knowledgeable staff is always available to help my organization. Truly a "first class operation" with an intense and dedicated customer focus.

Robert J. Bunker, Chairman, President & CEO
Medical Services Company Inc. -
Tampa, FL
www.medservco.com

Medical Services Company

"Since implementing the document imaging module our customer service and collection staff accesses every document they need from within the Fastrack Software. No more filing cabinets! Productivity, employee morale and client satisfaction has soared.”

Dick Raymond, IT Director
Univ. of Michigan Health Center -
Ann Arbor, MI
www.med.umich.edu

University of Michigan

"I have just experienced for the first time Kathy inviting me to join her on-line for a WebEx session.  Her knowledge and experience with Fastrack plus the ease in which she helped me use this new technology makes my job a lot easier.  This great customer service plus this cutting edge technology are two reasons I love Fastrack!!!!"

Preston, Billing Manager
Georgia Medical Equipment
- Milledgeville, GA
http://www.gamedequip.com

Georgia Medical Equipment

"In this era of reductions in payments for DME, Fastrack has enabled our organization to run "leaner and meaner" by helping to automate the work flow from intake to billing and reimbursement. 

They are an innovative company that does an amazing job of preparing for and keeping up with changes in the industries they service.  They never stop doing what they need to do to service and satisfy their customers, always with kind words and attitude and a ton of support."

 

Miriam Feuer, Office Administrator
Astoria Surgical Supplies, LLC - Woodside, NY

http://www.astoriasurgical.com

Astoria Surgical

"Our collection rate is 20% higher than the national average and I contribute it to the billing software we use.....FASTRACK!!!!"

Ron Street, CEO
Street Home Medical - Warner Robins, GA

http://www.streethomemedical.com

"We have used Fastrack since 2000 and love it.  I have had the opportunity to also use other systems and no one can compare to the ease of use and the help desk can't be beat!"

Lyn Neville, Accounts Manager
Street Home Medical - Warner Robins, GA

http://www.streethomemedical.com

Street Home Medical
"We are just starting and I am amazed at the capabilities that Fastrack has.  I have used 4 other billing systems and this one is the one that is head and shoulders above the rest."
Terri Cooper, Secretary/Treasurer
Clear Choice - Rome, GA

Clear Choice Oxygen & Medical Supplies

"We switched to Fastrack after being very disappointed in another company's products that did not deliver what it promised.  Fastrack delivered what they promised and so much more! Everyone should have Fastrack!"

Christopher Sizemore, VP of Operations
Loop Pharmacy - St. Albans, WV

http://www.looppharmacy.co
m
Loop Pharmacy & Home Medical

"I have enjoyed working with the Fastrack System and find it is very user friendly.  Fastrack is continuously improving their system to remain competitive in the market.  The system support staff is very knowledgeable and helpful."

Christine Romuald, Sys. Support/Team Facilitator
Bel-Regional Home Medical - Green Bay, WI

http://www.bellin.org

Bel-Regional Home Medical